Customer Service Associate (Days / Nights) - 16 years old+ (No Experience Required)

Customer Service Associate (Days / Nights) - 16 years old+ (No Experience Required)

Our mission is to enhance everyday life through genuine smiles, delicious food, and positive experiences. The key to our success? Our remarkable team members. As part of this team, you'll join a group dedicated to helping everyone achieve great heights together. Our culture thrives on teamwork, positivity, and determination. Here, you'll find opportunities to develop new skills and advance your career. We're not just a team; we're a community committed to supporting each other and our neighborhoods. Together, there's no limit to what we can achieve. Interested in joining a team that helps you soar? Come be part of our crew.

Customer Service Associate Role

In the role of Customer Service Associate (CSA), you'll be the welcoming presence that adds the "wow" to every customer experience. We're proud of our brand's reputation for prioritizing people and making each day a bit brighter.

Responsibilities

• Welcome and interact with customers to meet their needs promptly and courteously.
• Prepare delicious foods, including breakfast items, sandwiches, beverages, and pizzas, while keeping our coffee area tidy.
• Manage cash transactions, activate fuel and gift cards, and assist with lottery and ID checks for age-restricted items.
• Maintain a well-stocked store with fresh, inviting shelves.
• Follow all procedures to ensure a clean and safe store environment.
• Perform cleaning tasks such as dusting, sweeping, mopping, and trash disposal.

Perks and Benefits

• We offer inclusive and meaningful benefits that support financial, physical, and emotional well-being. Available benefits include medical/dental/vision, mental health coverage, an Employee Stock Ownership Plan, 401(k) with matching, Education Assistance Program, parental leave, store discounts, paid time off, flexible schedules, and more.
• Eligibility for benefits is as defined by the terms of the plans.

Skills and Qualifications

• Strong communication and customer service skills.
• Ability to handle a fast-paced environment and effectively multitask.
• Must be 16+ years old with dependable transportation.
• Enthusiasm for working in a collaborative team setting.

Compensation Details

The hourly wage for this position ranges from $15.00 to $18.75, depending on experience and role specifics. A $1.50 differential is provided for hours worked between 12 a.m. and 6 a.m. We will make reasonable accommodations for applicants as required by law. For accommodation requests, contact our Associate Service Center.

Equal Opportunity Commitment

We pride ourselves on being an equal opportunity employer. Our workplace fosters fairness and respect, with zero tolerance for discrimination. In compliance with applicable laws, we recruit, hire, promote, and evaluate applicants and employees without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation, gender identity or expression, citizenship status, disability, veteran status, genetic information, or any other protected characteristic. Unlawful discrimination is not considered in employment decisions.