[Remote] Commercial Lines Customer Service Rep (CSR) - REMOTE

Note: The job is a remote job and is open to candidates in USA. WAHVE LLC is a company that values significant insurance experience and offers qualified candidates the opportunity to work from home. The role involves supporting Property & Casualty independent retail broker clients by handling various customer service tasks related to commercial lines insurance.

Responsibilities

• Process endorsements, cancellations, reinstatements, and audits in coordination with Account Managers
• Maintain accurate and complete client records in the agency management system
• Issue certificates of insurance, auto ID cards, evidence of insurance, and other routine documents
• Follow up with carriers on policy processing, billing discrepancies, and documentation
• Respond to routine client requests including policy questions, billing inquiries, and documentation needs

Skills

• 25 years of full-time work experience
• 10 most current years of Commercial Lines Property & Casualty insurance experience
• Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360)

Benefits

• Health insurance based on eligibility.
• 401(k) with a 4% match.

Company Overview

• Revolutionizing How Insurance Firms Hire Experienced Talent Founded with a bold vision, WAHVE was created to address two critical challenges facing the insurance industry: the mass retirement of baby boomers and the growing need for experienced, knowledgeable talent. It was founded in 2009, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 51-200 employees. Its website is https://wahve.com/.