Receptionist – Customer Service & Front Desk Support

H&R Block is a company dedicated to providing help and inspiring confidence in their clients and communities. As a Client Service Professional / Receptionist, you will be the first point of contact for clients, ensuring a welcoming experience and smooth operations.

Responsibilities

• Greeting clients with warmth and professionalism (front desk support).
• Answering phones and scheduling appointments (customer service, administrative support).
• Matching clients with the right tax professional.
• Ensuring client needs are met throughout their visit.
• Maintaining a clean, organized office environment.
• Supporting the team with additional tasks as needed.

Skills

• Experience in customer service or a fast-paced environment
• Strong multitasking, organizational, and time-management skills
• Comfortable using computers and Microsoft Office
• High school diploma or equivalent
• Sales/marketing experience
• Ability to work flexible schedules or multiple locations

Benefits

• Employee Assistance Program & mental health support
• Wellbeing programs like BetterYou
• Discounts on everyday items and services
• Eligible benefits: Medical coverage, 401(k), Employee Stock Purchase Plan
• Free tax prep for associates
• Flexible schedules and a collaborative, inclusive culture

Company Overview

• H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial. It was founded in 1955, and is headquartered in Kansas City, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.hrblock.com.